Privacy Policy

At Medicalem, we attach great importance to the protection of your personal data. This privacy policy describes how we collect, use, and protect the information you provide to us when using our services and purchasing our products, such as medical uniforms, medical furniture, medical shoes, and used equipment. We are committed to respecting the confidentiality of your information and using it only within legal and legitimate limits. Please take the time to carefully read this policy to understand how we handle your data.

Collection of Personal Data

When you use our website or make a purchase, we may collect the following personal data:

  1. Your first and last name
  2. Your address
  3. Your email address
  4. Your phone number
  5. Financial information, such as payment data, necessary for order processing

Use of Personal Data

The personal data we collect is primarily used for the following purposes:

  • Customer relationship management: We use your information to respond to your inquiries, provide quality customer service, and manage communications related to your purchases.
  • Order processing: We use your data to process and deliver your orders, as well as manage payments.
  • Marketing communication: With your consent, we may send you promotional communications and information about our products and services.
  • Protection of Personal Data

We take appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We use advanced security protocols to ensure the confidentiality and integrity of your information.

Your Rights

In accordance with applicable data protection regulations, you have the following rights:

  • Right of access: You have the right to request information about the personal data we hold about you.
  • Right of rectification: If you notice any inaccuracies in your personal data, you have the right to have them corrected.
  • Right to erasure: You can request the deletion of your personal data, subject to certain legal conditions.
  • Right to restriction of processing: Under certain circumstances, you can request the restriction of processing of your personal data.
  • Right to object: You can object to the processing of your personal data in certain cases.
  • Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights or for any questions regarding our privacy policy, please contact us at the following address:

Medicalem

1 Hay Mabrouka, Bir Rami, Near Bim and Pharmacie Mabrouka, Kenitra